Australian Competition and Consumer Commission.
· General standards, guarantees, debt collection etc… www.accc.gov.au
Another simple but critical business tool you should not operate without.
A person who puts a case on someone else's behalf. A person who publicly supports or recommends a particular cause or policy.
Something added to or in addition to something bigger or more important.
An accessory, added value, optional extra.
Australian Securities and Investments Commission
Business registrations www.business.gov.au
Australian Taxation Office
Tax obligations, GST, business assistance program etc… www.ato.gov.au
The potential customer base that your business may be of interest to. The Audience may or may not be 'In-market' at any given time.
BAS - Business Activity Statement
A form submitted to the Australian Taxation Office (ATO) by registered business entities to report their tax obligations, including GST, pay as you go withholding (PAYGW), pay as you go instalments (PAYGI), fringe benefits tax (FBT), wine equalisation tax (WET) and luxury car tax (LCT). PAYGW is sometimes known as "Income Tax Withholding (ITW)," PAYGI is sometimes known as "Income Tax Instalments (ITI)
Extremely large data sets that may be analysed computationally to reveal patterns, trends, and associations, especially relating to human behaviour and interactions.
A statement or illustration of the what, the who and the how of the business. Many Business Planes are documents of decaying intent. Most are paid for, filed and exhumed for the purpose of refinancing. If your Business Plan summary cannot be illustrated on a single page, the detailed version will not be of any service to the the future of the business.
BUSINESS PLAN ON ONE PAGE
The illustrated version of the complete and detailed version of the Business Plan however on one single page only. It is not a miniature but strategically simplified version for the convenience of display and ensuring the daily observation and compliance.
The buying cycle, sometimes known as the marketing or sales cycle, is a patterned process consumers and business buyers go through when contemplating a purchase
Change management is the discipline that guides how we prepare, equip and support individuals to successfully adopt change in order to drive organizational success and outcomes.
While all changes are unique and all individuals are unique, decades of research shows there are actions we can take to influence people in their individual transitions. Change management provides a structured approach for supporting the individuals in your organization to move from their own current states to their own future states.
Closing is the final step of a transaction. In sales it is used generally to mean achievement of the desired outcome, which may be an exchange of money or acquiring a signature for the intended transaction.
The audience pertaining to the market-place.
To build a community of like-minded people who have common passions, problems and challenges.
A percentage figure illustrating Inquiry vs. Sales. Many businesses will misinterpret the correct process for determining true Conversion Rates (the true percentage). Points to consider when determining this figure are...
A contractor is a person or company that performs work on a contract basis as opposed to an employment . A contractor may be an individual (sole trader) or working in your own company, partnership, or trust. A contractor might even call themselves an independent contractor, sub-contractor or a 'subbie'. Contractors have different tax and super obligations to employees. As a contractor, you are running your own business.
To monetise the community through value based offers that present solutions to common problems and challenges.
Facts and statistics collected together for reference or analysis
Digital media are any media that are encoded in machine-readable formats. Digital media can be created, viewed, distributed, modified and preserved on digital electronics devices.
The period in which useful information is gathered to enable a strategic activity.
If you are the Owner/Director of a business and feel this condition may apply to you, give yourself an uppercut before you ring me!
COMPUTING - a distinct subset of the Internet with addresses sharing a common suffix or under the control of a particular organization or individual.
An individual who works part-time or full-time under a contract of employment, whether oral or written, express or implied, and has recognized rights and duties. Also called worker.
Read more: http://www.businessdictionary.com/definition/employee.html
Approach the community with valuable content and resources and build interest around who you are and how you can help.
FCA - Franchise Council of Australia
The Franchise Council of Australia Limited (FCA) is the peak body for the $182 billion franchise sector in Australia, representing franchisees, franchisors and service providers to the sector.
An individual or company that holds a franchise for the sale of goods or the operation of a service.
A franchisor is a person or company that grants the license to a third party for the conducting of a business under the franchisor's marks. The franchisor owns the overall rights and trademarks of the company and allows its franchisees to use these rights and trademarks to do business.
F&B - Features and Benefits
Features tell about the product or service whereas benefits sell how the buyer will feel better from acquiring the product or service.
The sales revenues minus the cost of goods sold.
When the Inquiry has progressed through the Discovery phase of the Buying Cycle and entered a state of readiness and preparedness to purchase.
KPI - Key Performance Indicator
A source of opportunity from which a sale or transaction may result.
It is assumed that Net Profit means all revenues minus all expenses including the cost of goods sold, the selling, general, and administrative (SG&A) expenses, and the non-operating expenses.
The getting of clarity as to who you serve and the value you provide those people.
R&D - Research and Development
ROI - Return on Investment
Consider the revenue generated from the cost of the investment. If you spent $X on an advertising program, you should be able to answer the following questions accurately...
A predetermined Selling Presentation. All salespeople should be professional. All professional salespeople follow a Sales Plan. A Sales Plan is a strategic and preempted road map a salesperson will be following meticulously at each appointment to ...
SEO - Search Engine Optimisation
Conducting administrative, strategic, economic and physical activities in order to commence a business entity.
The collating and tabling of all identifiable Strengths,Weaknesses, Opportunities and Threats that face the business.
TIME MOTION STUDY
USP - Unique Selling Proposition
Many businesses will not understand how critical a USP is to survival, competitiveness and future growth.The USP is...
Do not let your salespeople leave the office without one!
WWW - w.w.w. - World Wide Web